Poole Hospital NHS Foundation Trust

The Bereavement Service

Telephone 01202 448096

The bereavement service works as part of the main counselling service in the Cancer Centre.

What is the Service?

The service provides support and counselling for individuals, couples, children, young people and families before and after bereavement

We also provide a confidential listening service staffed by a team of trained and experienced volunteers who meet people in their own homes.
The volunteers are supported and supervised by the counselling team

Both services are available by appointment from 9am to 5pm Monday to Friday with some flexibility for early morning and early evening sessions

What is bereavement counselling?

Bereavement counselling takes place in a relationship built upon trust, respect and confidentiality to facilitate the processes of normal and complex grief

It is a way of working that enables people to explore their concerns in a safe, supportive and non-judgemental atmosphere and to find the best outcomes for them.

Talking to a counsellor may help people to:

Who can use the service?

The service can be used by anyone who is affected by someone who is dying, or has died from cancer, and has received treatment from Poole Hospital.

Referrals can also be made through the medical and nursing staff, and the hospital and community specialist palliative care teams

We recommend, whenever possible, that the person choosing to have counselling contacts us directly.

We appreciate that making the first contact may take considerable courage as it is the first step towards being in the counselling relationship. This is especially the case if people have not previously talked about personal issues to someone outside of their friends and family.